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App. Res. of Comp. Printed Article
Vol. 41, 2024 No. 1
1-9

Research progress of empathetic dialogue system

He Jun
Rao Fangxi
Zhou Zhihao
Xu Qiu
College of Information & Engineering, Nanchang University, Nanchang 330031, China
DOI: 10.19734/j.issn.1001-3695.2023.05.0206

Abstract

Artificial intelligence-driven dialogue is a current research hotspot with a wide range of promising applications. However, such dialogue systems currently generally lack emotional interaction capabilities, limiting their application in psychological care, depression and other mental disorders. How to make dialogue systems fully understand users' emotions and generate responses with empathy is one of the main challenges facing dialogue systems today. This paper first introduced two major challenges in empathic dialogue research: emotion perception and empathic dialogue generation, and summarised the relevant research methods in separate studies. Emotion perception tasks could be broadly classified into rule-based, machine-learning and deep-learning approaches, while empathic dialogue generation could be broadly classified into retrieval-based and dynamic generation-based approaches. Then this paper introduced the latest developments in empathic dialogue, and summarised the features and links of empathic dialogue datasets, generic dialogue datasets and multimodal datasets, and summarised different evaluation methods in current empathic dialogue research to facilitate subsequent research. Finally, this paper presented a summary and outlook of the research work on empathic dialogue.

Foundation Support

国家自然科学基金资助项目(62066025)

Publish Information

DOI: 10.19734/j.issn.1001-3695.2023.05.0206
Publish at: Application Research of Computers Printed Article, Vol. 41, 2024 No. 1
Section: Survey
Pages: 1-9
Serial Number: 1001-3695(2024)01-001-0001-09

Publish History

[2023-09-13] Accepted Paper
[2024-01-05] Printed Article

Cite This Article

何俊, 饶方喜, 周志豪, 等. 共情对话研究进展 [J]. 计算机应用研究, 2024, 41 (1): 1-9. (He Jun, Rao Fangxi, Zhou Zhihao, et al. Research progress of empathetic dialogue system [J]. Application Research of Computers, 2024, 41 (1): 1-9. )

About the Journal

  • Application Research of Computers Monthly Journal
  • Journal ID ISSN 1001-3695
    CN  51-1196/TP

Application Research of Computers, founded in 1984, is an academic journal of computing technology sponsored by Sichuan Institute of Computer Sciences under the Science and Technology Department of Sichuan Province.

Aiming at the urgently needed cutting-edge technology in this discipline, Application Research of Computers reflects the mainstream technology, hot technology and the latest development trend of computer application research at home and abroad in a timely manner. The main contents of the journal include high-level academic papers in this discipline, the latest scientific research results and major application results. The contents of the columns involve new theories of computer discipline, basic computer theory, algorithm theory research, algorithm design and analysis, blockchain technology, system software and software engineering technology, pattern recognition and artificial intelligence, architecture, advanced computing, parallel processing, database technology, computer network and communication technology, information security technology, computer image graphics and its latest hot application technology.

Application Research of Computers has many high-level readers and authors, and its readers are mainly senior and middle-level researchers and engineers engaged in the field of computer science, as well as teachers and students majoring in computer science and related majors in colleges and universities. Over the years, the total citation frequency and Web download rate of Application Research of Computers have been ranked among the top of similar academic journals in this discipline, and the academic papers published are highly popular among the readers for their novelty, academics, foresight, orientation and practicality.

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